Effective Date: January 2026
Company: Moreover4u2 Ltd (the "Company")
Website: dokwallet.com (the "Site")
Product: Dok Wallet – a non-custodial, open-source cryptocurrency wallet (the "Wallet")
1. Introduction
This Privacy Policy explains how the Company collects, uses, stores, and protects information when you use the Wallet and related services. The Wallet is designed as a non-custodial solution, meaning users retain full control of their private keys and digital assets.
2. Data Controller
Moreover4u2 Ltd, registered in the United Kingdom, is the data controller responsible for processing personal data under this Privacy Policy.
Registration Details:
Company registration number: 12737651
Registered address: International House, 12 Constance Street, London, United Kingdom, E16 2DQ
3. Information We Collect
The Wallet is designed to minimize data collection. We may collect:
- Technical information: IP address, device type, operating system, browser type, and usage logs.
- Optional information: If you contact us, we may collect your name, email address, and message content.
- Wallet activity: Transaction history visible on public blockchains (not collected or stored by us, but publicly available).
- No seed phrases or private keys: The Wallet does not store, transmit, or access your seed phrase or private keys. You are solely responsible for securing your seed phrase.
What We Do NOT Collect:
- Private keys or seed phrases
- Passwords
- Personal identification documents (unless required by law)
- Financial information beyond what is publicly visible on blockchain networks
4. Purpose of Processing
We process data for the following purposes:
- To operate and improve the Wallet
- To ensure security and prevent misuse
- To comply with applicable legal and regulatory obligations
- To respond to user inquiries and support requests
- To conduct analytics and improve user experience
- To detect and prevent fraud, security incidents, and technical issues
5. Legal Basis for Processing
For users in the European Union (EU) and United Kingdom (UK), processing is based on:
- Consent: When you voluntarily provide information
- Legitimate interest: For security, analytics, and service improvement
- Legal obligation: When required by law or regulation
- Contractual necessity: To provide the Wallet services you have requested
6. Data Sharing
We do not sell or rent personal data. Data may be shared with:
- Service providers: Third-party hosting, analytics, security, or customer support partners who process data on our behalf under strict confidentiality obligations
- Blockchain networks: Transaction data you submit is broadcast to public blockchain networks and becomes permanently visible
- Regulators or law enforcement: If required by applicable law, court order, or regulatory investigation
- Business transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected users)
All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.
7. International Transfers
If data is transferred outside the EU/UK, appropriate safeguards will be applied to protect your information, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions by relevant data protection authorities
- Other lawful transfer mechanisms under applicable data protection laws
8. Data Retention
- Technical logs: Retained for up to 12 months for security and troubleshooting purposes
- Support communications: Retained as long as necessary to resolve the inquiry, plus an additional period for legal compliance
- Analytics data: Anonymized after 12 months
- Data deletion: Data is deleted or anonymized once retention is no longer required by law or legitimate business purpose
You may request earlier deletion of your personal data by contacting us at support@dokwallet.com.
9. Security Measures
We implement technical and organizational measures to protect data, including:
- Encryption of data in transit and at rest
- Access controls and role-based permissions
- Regular security audits and penetration testing
- Incident response procedures
- Employee training on data protection
User Responsibility: As a non-custodial wallet, you are solely responsible for:
- Securely storing your seed phrase and private keys
- Protecting your device from malware and unauthorized access
- Using strong passwords and two-factor authentication where available
We cannot recover lost seed phrases or access your funds.
10. User Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data and obtain a copy
- Rectify inaccurate or incomplete personal data
- Erase your personal data ("right to be forgotten") under certain conditions
- Restrict or object to processing
- Data portability: Receive your data in a structured, commonly used format
- Withdraw consent at any time (without affecting prior lawful processing)
- Lodge a complaint with a supervisory authority
For EU/UK Users:
You may lodge a complaint with:
- UK: Information Commissioner's Office (ICO) – ico.org.uk
- EU: Your local data protection authority
To exercise these rights, contact us at: support@dokwallet.com
We will respond to your request within one (1) month, or inform you if additional time is needed.
11. Children's Privacy
The Wallet is intended for users who are at least the age of majority in their jurisdiction (typically 18 years old, or 13-16 years in some jurisdictions with parental consent).
We do not knowingly collect personal data from minors without proper consent. If we become aware that we have collected data from a minor without proper authorization, we will take steps to delete such information promptly.
If you believe a minor has provided us with personal data, please contact us at support@dokwallet.com.
12. Cookies and Tracking Technologies
The Site may use cookies and similar tracking technologies for:
- Essential cookies: Required for the Site to function
- Analytics cookies: To understand how users interact with the Wallet
- Preference cookies: To remember your settings
You may disable cookies through your browser settings, but this may affect Site functionality.
Third-Party Analytics: We may use services such as Google Analytics. These services have their own privacy policies governing data use.
13. Third-Party Links and Services
The Wallet may contain links to third-party websites, decentralized applications (dApps), or services. This Privacy Policy does not apply to third-party sites. We are not responsible for the privacy practices of third parties.
We encourage you to review the privacy policies of any third-party services you access through the Wallet.
14. Amendments
The Company may update this Privacy Policy from time to time to reflect:
- Changes in applicable law or regulation
- Updates to our data processing practices
- New features or services
Notice of Changes: Users will be notified of material changes via:
- A notice on the Site
- Email notification (if you have provided an email address)
- In-app notification
Effective Date of Changes: Changes become effective upon posting unless otherwise stated.
Continued Use: Continued use of the Wallet after changes constitutes acceptance of the updated Privacy Policy. If you do not agree to changes, you should discontinue use of the Wallet.
15. Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of the United Kingdom. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For users in the EU, nothing in this section affects your rights under the General Data Protection Regulation (GDPR).
16. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Moreover4u2 Ltd
Email: support@dokwallet.com
Website: dokwallet.com
Registered Address: International House, 12 Constance Street, London, United Kingdom, E16 2DQ
Company Registration Number: 12737651
Response Time: We will respond to inquiries within ten (10) business days.
